Helpful Contact Info.
Utilities
- Electric: City of Alcoa - (865) 381-4799
- Water: Big Valley Resort, Inc.
- Cable TV: Comcast/Xfinity
- If you are having issues with your cable, please click here for instructions.
- If you are new to Big Valley, you will need to go to the Comcast location to set up new service.
Townsend/Blount County Emergency
For a printable copy of the contacts below, please click here.- Ambulance
- Rural/Metro: (865) 982-2500
- Blount County Rescue: (865) 984-9315
- Fire Rescue
- Townsend: (865) 448-6432
- Forest Fire: (865) 982-6264
- Police/Sheriff
- 911 - Emergency
- Townsend Police: (865) 448-6875
- Blount County Sheriff: (865) 273-5000